Accessibility statement
Veridia aims to make editorial information readable and usable across devices and assistive technologies.
1. Our aim
We work toward clear structure, keyboard access, readable contrast and meaningful link text. Content is written in plain English where the subject allows.
2. Structure
Pages use headings, lists, labels and landmarks to support navigation. We review heading order and avoid relying on colour alone to communicate meaning.
3. Images
Editorial images include descriptive alternative text. Decorative presentation is kept separate from information that a reader needs to understand the page.
4. Forms
Contact fields have visible labels and required information is identified. A successful submission produces a clear confirmation message.
5. Keyboard use
Links, buttons and fields are intended to be reachable by keyboard. If a control behaves unexpectedly, please report the page and the action.
6. Responsive presentation
The layout adapts for smaller screens, larger text and touch interaction. Browsers and user settings may change the final presentation.
7. Known limitations
Some older linked material or third-party services may not meet every accessibility expectation. We prioritise issues that block access to essential information.
8. Feedback
Contact 78 Elmwood Gardens, Islington, London, N1 1AB or 020 7946 0958 with the page, problem and preferred way to receive help.
9. Response time
We aim to acknowledge accessibility requests within 10 working days and provide a practical response as soon as reasonably possible.
10. Review record
This statement was reviewed on 5 October 2026. We record material improvements and revisit reported barriers during editorial maintenance.
Our approach follows the principles of the Equality Act 2010 and the Web Content Accessibility Guidelines as a practical reference. It is an ongoing process rather than a statement that every page works perfectly with every combination of browser, device, operating system and assistive technology.
Keyboard users should be able to move through navigation, links, form fields and buttons in a logical order. Focus indicators should remain visible, and interactive controls should have understandable names. If focus is lost, refreshing the page or returning to the preceding heading may restore the expected route while we investigate.
Images used for editorial meaning receive specific alternative text, while decorative images are not intended to add information. Some historic or third-party material may need a further description; readers can request an accessible alternative or a written explanation from the editorial desk.
Contact enquiries about access should identify the page address, the task being attempted, the device or assistive technology if known, and a preferred format. Do not include medical records or other sensitive details. We aim to acknowledge an accessibility report within five working days and provide an update within 10 working days.
Reasonable alternatives may include plain text, a different file format, a description of an image, or help locating equivalent content. We do not require a visitor to explain a disability in order to report a barrier. Requests are handled confidentially and retained only as long as needed to resolve and review the issue, normally no longer than 24 months.
Veridia, 78 Elmwood Gardens, Islington, London, N1 1AB, can also be reached on 020 7946 0958. This statement was reviewed on 5 October 2026. We will record material changes with a new review date and use reports to prioritise improvements.
The statement covers Veridia’s public pages, navigation, contact form, documents and editorial images. It uses the Equality Act 2010 and WCAG principles as practical references, while recognising that accessibility can vary between browsers, devices, operating systems and assistive technologies. A page may therefore work differently after a browser update or when a third-party service changes. Reports help us identify those differences.
Keyboard users should be able to reach navigation, headings, links, form fields and buttons in a logical order. Focus indicators should remain visible, labels should explain controls, and error messages should identify what needs attention. If focus is lost, returning to the page heading or refreshing the page may restore a predictable route. We review reported focus and keyboard barriers as part of ordinary maintenance.
Images used for editorial meaning receive specific alternative text, while decorative images are treated as non-essential. Some historic or third-party material may need a further description. A visitor can request a text description, an alternative format or help locating equivalent information without explaining a disability. Requests are handled as access enquiries, not as editorial complaints.
Contact reports should include the page address, the task being attempted, the browser or assistive technology if known, and a preferred response format. Do not include medical records or other sensitive material. We aim to acknowledge a report within five working days and provide an update within 10 working days. Complex fixes may take longer, but we will describe the interim option where one is available.
Accessibility correspondence is normally retained for up to 24 months after the issue is closed so that recurring barriers can be identified. If a report concerns a legal complaint, security incident or formal request, a longer period may apply. Access to the correspondence is limited to people who need it to investigate or respond. The same retention approach applies whether the report is sent through the form, email or telephone.
Veridia, 78 Elmwood Gardens, Islington, London, N1 1AB, can also be reached on 020 7946 0958. This statement was reviewed on 5 October 2026. Future material changes will show a new review date and may identify improvements to keyboard access, text alternatives, contrast or document formats.